Modern times have become unpredictable. How we interact with our fellow employees, hire new people and even tackle day-to-day operations may be done remotely or in fresh and exciting ways. If you want to attract top candidates, your employee onboarding strategy must match the changing business climate.
According to research by Glassdoor, a great employee onboarding experience improves retention rates by as much as 82%. However, many companies fail to stay up with the latest technology and still show old videos created in the 1980s.
It only takes a little effort to create a more positive and welcoming program for new hires. Here are five ideas for modernizing your employee onboarding strategy and showing people entering your employ the culture and benefits of working with you.
1. Refocus Your Efforts
Many companies make the mistake of overwhelming new hires with so much information they can’t retain it all. Instead, think about the vital information people need to hit the ground running. This might look a bit different depending upon their role in the company.
Spend some time talking about company culture and regular events, and then segue into information specific to the new role the person is taking.
2. Explain Paid Time Off (PTO)
Around 98% of businesses offer PTO to their full-time staff in the United States. During employee onboarding, you must explain your vacation policies. This prevents future misunderstandings. When does the PTO kick in? How do they request days off? Is the system automated, or will they need to go through a supervisor?
Many of your employees may be working parents. They will want to know about sick days and if they can use them for their children’s illnesses when they may not be able to send them to school or childcare.
3. Digitize Important Paperwork
No one wants to sit down and fill out endless reams of paperwork. Put as many forms as possible in the cloud and use an onboarding program allowing candidates to autofill information. By digitizing paperwork, you also create a system where employees can easily update their address if they move and other personal information.
4. Track Submission Progress
Utilize online onboarding to track what paperwork is submitted and which videos new hires have watched. It’s easy to skip steps in an in-person meeting. However, when you place everything through a portal, you can automate prompts and remind new staff to go back and fill in any missing pieces.
A portal also ensures you go step-by-step through a specific training process. The trainer won’t forget important information. You can use videos, reading material and checklists to drive certain points home.
5. Ask for Feedback
In a Gallup survey of employees, only 12% said their company did a good job with employee onboarding. The vast majority weren’t impressed. One way to modernize and improve your process is by asking workers for feedback. Allow them to share information anonymously so you get honest answers.
Ask them what they didn’t learn that they’d like to have known before starting their new job. Also, find out what was particularly helpful so you can keep those elements.
Pay attention to any complaints. If they say they weren’t sure of processes, find ways to better train new hires for the department they’ll work in. You may want to add a mentor program for people coming into your business.
The No. 1 way of modernizing your employee onboarding strategy is by embracing new technology. Can you incorporate virtual reality into your training program? What forms can you place online? Can your new hire do some of the work via their mobile device? Look for ways to make life easier on your workers, and they’ll reward you with loyalty and many years of service.
Shannon Flynn is a technology writer with experience in IT, biztech, and cybersecurity. She’s also the managing editor of ReHack Magazine. If you’d like to read more by Flynn, visit ReHack.com or follow ReHack on Twitter.