It is no big a secret that having a capable assistant is necessary for an easier and well organized work. Every successful boss knows this and is very careful when choosing and keeping one, paying special attention that their professional relationship and cooperation is and runs as smooth as possible.

On the other hand, if you are doing your work professionally and being fully dedicated to it, while your boss fails to acknowledge it, you need to make him or her realize and appreciate how important your work is as a whole and that the general success of you as a team depends on mutual appreciation. We prepared a couple of most frequent problematic situations and proper solutions for them.



You need to speak the same language all the time. The situations where you misinterpreted what your boss said or required you to do are not allowed. You need to know his or her thoughts before they even had them, meaning that you need to plan ahead and always own the full agenda for at least a couple of days ahead.



Knowing in detail your bosses professional and private environment is essential in order for your work to be successful. You will often have to balance them to make your agenda work, plus you must know at all times what your boss needs in order to be fully prepared to deal with any management above him. After all, your success is seen through your boss’s success, they go hand in hand.



Know your boss’s preferences at all times. What kind of communication he or she prefers, when to prepare minutes of meeting, what kind of restaurant for business lunches he or she favors, how quick the decisions should be made, can you work out of the box, are just a couple of issues. You need to know his or her nature in detail, too. The minute he or she enters the office you need to know the mood they are into and adapt to it. Try to put yourself in your boss’s shoes from time to time, it will help you anticipate the next move.


Filter the information you pass through to your boss. Only the business and his family related ones are desired, any other distractor should be avoided. Time and energy is of essence, do not spend them in vain. Also, make your boss realize that he can delegate some of his work to you, to make it easier on him or her and to build your expertize too. Take it step by step, only when you master one level of business area move to another. Your boss will certainly appreciate the final results, so will your resume.



If you are unsatisfied with your relationship, speak openly to your boss about any issues. Talking them through and receiving feedback can only help you overcome them. Still, be careful and prepared to walk the thin line because you should not cross any boss-employee borders and always bear in mind the mutual interest in it. If you feel that you can somehow improve your skills, feel free to suggest it. Once more, it would be beneficial for everyone.


As you can see, to be a successful personal assistant requires a lot of work and numerous professional and psychological skills. You need to be a good judge of character and as assertive as needed to be able to control everything to everyone’s satisfaction. Be patient, quick thinking and meticulous at the same time and you will have no major problems.

Posted by James D. Burbank

James D. Burbank has worked for years in traditional as well as online marketing. He has worked in Central Asia, Europe and Australasia for years, helping US-based companies exhibit at trade shows in those parts of the world, among other things. He’s been on the ground for years and for the last few years, he has also been working in online marketing. James is currently on well-deserved hiatus and blogs about his experiences, the stuff he’s learned and more. Business and marketing all the way. He is also a father of two and a huge Utah Jazz fan.